Belleva – Terms of Service
Welcome to Belleva. By using our services and shopping on our website, you agree to the following Terms of Service. Please read them carefully before placing an order.
Orders & Payments
By placing an order on our website, you agree to provide accurate and up-to-date information, including your name, delivery address and payment details.
Clicking “Place Order” confirms your intention to purchase the selected items and to pay the total amount due — including applicable taxes and shipping fees.
Delivery
We aim to dispatch and deliver your items within the estimated timeframes shown on our website. However, Belleva is not responsible for delivery delays caused by events outside our control, such as customs delays, strikes, or natural disasters.
If we anticipate a significant delay, we’ll contact you with alternative options.
Returns & Refunds
If you're not satisfied with your order, you can request a return within 14 calendar days of receiving your item, in line with the Consumer Contracts Regulations 2013.
Items must be in resaleable condition and in their original packaging. We reserve the right to assess the condition of returned products before issuing a refund.
Return shipping costs are the responsibility of the customer, unless the return is due to a fault or error on our part.
Intellectual Property
All content on our website — including images, logos, text, and designs — is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any materials without our prior written permission.
Limitation of Liability
Belleva will not be held liable for any direct, indirect, special or consequential damages arising from the use of our services — including, but not limited to, loss of income, lost profits, data loss, or damage to reputation.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. If significant changes are made, we will notify you by email or by posting an update on our website.
Contact Us
If you have any questions or concerns about our Terms of Service, please get in touch via our Contact Page. We’re here to help and happy to support you.